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At Focus iTech Ltd., we offer a comprehensive suite of IT services to support your business at every stage of the technology lifecycle. Our core offerings include:
We provide strategic guidance and expert advice to help you align your IT initiatives with your business goals. From technology roadmaps and assessments to solution design and implementation, we ensure your IT investments deliver maximum ROI.
Our third-party maintenance services provide cost-effective, flexible alternatives to OEM support contracts. We offer multi-vendor support for servers, storage, networking, and end-user devices, ensuring high availability and performance of your critical IT assets.
Our managed services provide end-to-end support for your IT environment, including monitoring, management, optimization, and troubleshooting. We act as an extension of your IT team, allowing you to focus on core business activities while we take care of your technology needs.
Our professional services cover a wide range of IT projects, from infrastructure upgrades and cloud migrations to security assessments and compliance audits. We bring the right mix of skills and experience to deliver projects on time, within budget, and to the highest quality standards.
Focus iTech Ltd. Limited is a leading IT consultancy and third-party maintenance service provider dedicated to helping businesses optimize their IT operations and infrastructure. With our deep expertise, global reach, and commitment to excellence, we enable organizations to leverage technology for business success.
We create technological infrastructures that will accelerate your business processes.
It covers the technical service we provide within the scope of IT support and maintenance.
We produce solutions by closely following the innovations in the field of informatics.
At Focus iTech, we are committed to providing top-tier IT solutions and support. Discover what makes us the trusted choice for businesses worldwide:
Our advanced systems ensure robust security and intelligent management, providing peace of mind and seamless operations for your business.
We offer round-the-clock premium support to promptly address any issues, ensuring your business remains up and running at all times.
Our team of professionals is dedicated to delivering exceptional service and expertise, making sure your IT needs are met with precision and care.
Our certified experts bring a wealth of knowledge and industry best practices, ensuring high-quality solutions tailored to your business needs.
Whether you need strategic guidance, project delivery, or ongoing support services, Focus iTech Ltd. is your trusted partner for all your IT needs. Contact us today to learn how we can help you harness the power of technology to drive your business forward.
At Focus iTech, our core strengths lie in our global reach, technical expertise, proactive approach, and unwavering commitment to customer satisfaction. Explore how we excel in these areas to provide you with unparalleled IT solutions and support.
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Have questions or need assistance? Reach out to us, and our team of experts will respond promptly to help you with your IT needs.
We’re here to help! Contact us today to learn more about our services, discuss your IT challenges, or get support from our expert team.
33, Chadwell Ave, London,
RM6 4QH, United Kingdom
+44 7424 923461
Focus iTech provides comprehensive global ICT support services to ensure your IT infrastructure operates smoothly worldwide. Our expert team offers 24/7 monitoring, management, and troubleshooting for networks, systems, applications and end-user devices across your international locations. With our proactive approach and global coverage, we keep your business running efficiently around the clock.
Our global ICT support encompasses a wide range of services including network monitoring and management, server and database administration, application support, security operations, and end-user support. We leverage advanced tools and automation to identify and resolve issues proactively, often before they impact your business. Our highly skilled engineers follow industry best practices and ITIL framework to deliver consistent, high-quality support across your global IT landscape. With our flexible engagement models and SLAs, you can choose the level of support that best fits your business needs and budget. Partner with Focus iTech for reliable, responsive, and cost-effective global ICT support.
Our end-to-end EUC support services cover the entire lifecycle of your end user devices including desktops, laptops, tablets, and smartphones. From procurement and deployment to ongoing maintenance, security, and helpdesk support, we ensure your workforce has reliable, high-performing devices to stay productive. Our EUC specialists provide both on-site and remote support to swiftly resolve any end-user issues.
Focus iTech’s comprehensive EUC support includes device imaging and configuration, asset management, patch management, security updates, software distribution, and break-fix support. We provide 24/7 service desk support to troubleshoot and resolve end-user issues quickly. Our technicians are skilled in supporting various operating systems, hardware platforms, and enterprise applications. We also offer proactive device health monitoring and performance optimization to prevent issues and extend device lifespan. With our EUC support, you can streamline device management, enhance security, and boost end-user productivity across your organization.
Focus iTech delivers enterprise-grade networking support to keep your wired and wireless networks secure, fast and always available. Our certified network engineers provide 24/7 monitoring, administration, optimization and troubleshooting for your LAN, WAN, data center and cloud networks. We proactively manage performance, capacity and security to maintain a robust networking backbone for your business.
Our networking support covers the full spectrum of technologies including routing, switching, firewalls, load balancers, VPNs, SD-WAN, and wireless. We design, implement and manage network architectures that are scalable, resilient and secure. Our experts continuously monitor network health, traffic patterns and security events to identify and mitigate risks proactively. We also provide network optimization services to enhance performance, reduce latency and improve application experience. With our vendor-agnostic approach and deep expertise across leading network platforms, we deliver tailored networking solutions to meet your unique business requirements.
For organizations with on-premises or colocated data centers, our onsite support services provide the technical expertise to manage your mission-critical infrastructure. Our data center specialists are skilled in server, storage, network and facility management. We offer 24/7 monitoring, regular maintenance, troubleshooting and remote hands support to ensure your data center runs at peak performance and reliability.
Focus iTech’s data center onsite support includes hardware and software installation, configuration, upgrades and patch management. We monitor and manage power, cooling, and environmental conditions to optimize data center efficiency and prevent downtime. Our experts also provide capacity planning, performance tuning, and disaster recovery services to ensure business continuity. With our proactive maintenance and rapid incident response, we minimize the risk of data center outages and ensure high availability for your critical applications and data.
Focus iTech’s Smart Hands support provides on-demand, onsite technical assistance for your IT infrastructure globally. Whether you need help with racking and stacking, cabling, equipment replacement, or advanced troubleshooting, our skilled technicians act as an extension of your IT team. With our global field services, you can quickly scale your smart hands coverage up or down as needed.
Our Smart Hands technicians are available 24/7 to handle any physical IT tasks at your data centers, colocation facilities, or remote offices worldwide. We follow your specific instructions and industry best practices to complete the work efficiently and accurately. Our services include equipment installations, decommissioning, cabling, labeling, inventory audits, and visual inspections. We also provide remote guidance and support to your onsite staff for complex tasks. With our flexible service packages and pay-as-you-go model, you can optimize your IT operations costs while ensuring prompt onsite support whenever needed.
We provide rapid break-fix support for all your IT hardware including servers, storage, network devices, desktops, laptops and peripherals. Our hardware support specialists are vendor-certified to diagnose and resolve hardware failures across all major OEMs. With flexible SLAs and sparing strategies, we minimize downtime and ensure swift recovery for your critical IT assets.
Focus iTech’s hardware break-fix support includes 24/7 incident management, onsite troubleshooting, parts replacement, and repair services. Our experts are equipped with advanced diagnostic tools and follow vendor-approved procedures to isolate and resolve hardware issues quickly. We maintain a global inventory of spare parts and components to enable rapid replacement and minimize downtime. Our support covers both warranty and post-warranty equipment, providing you with a single point of contact for all your hardware support needs. With our proactive health checks and predictive maintenance, we help you avoid hardware failures and extend the lifespan of your IT assets.
Focus iTech offers flexible IT staffing services to help you find the right talent for your technical projects or operational needs. From contract and contract-to-hire to full-time placements, we provide screened and qualified IT professionals across various disciplines such as infrastructure, networking, security, applications, and project management. Our staffing experts work closely with you to understand your requirements and provide the best-fit resources.
Our IT staffing services cover a wide range of skills and experience levels, from entry-level technicians to senior architects and managers. We have a vast network of IT professionals and a rigorous screening process to ensure we deliver top talent that meets your specific needs. Our staffing specialists provide end-to-end support from requirement gathering and candidate selection to onboarding and ongoing performance management. We also offer flexible engagement models to suit your project timelines and budget constraints. Whether you need to augment your existing team, fill skill gaps, or ramp up quickly for a new project, Focus iTech is your trusted partner for quality IT staffing solutions.
As your trusted global IT partner, Focus iTech provides a full spectrum of IT services to support your international operations. From IT strategy and consulting to system integration, migration, and managed services, we offer end-to-end solutions tailored to your global business needs. With our worldwide presence and deep expertise, we help you navigate the complexities of global IT operations.
Our global IT services encompass infrastructure design and deployment, cloud migration and management, cybersecurity, application development and support, and IT service management. We have a team of certified experts across various technologies and domains to deliver best-in-class solutions that align with your business goals. Our global delivery model combines onshore, nearshore, and offshore resources to provide you with the optimal mix of skills, cost-efficiency, and time-to-market. We also offer 24/7 global support services to ensure your IT systems run smoothly across different time zones. With our proven methodologies and industry best practices, we help you standardize and optimize your global IT operations while ensuring compliance with local regulations.
Focus iTech simplifies global IT logistics with our secure storage and transportation solutions. We provide climate-controlled, access-restricted facilities to store your IT assets safely. Our logistics experts handle end-to-end equipment lifecycle from procurement and warehousing to custom staging, testing, and worldwide deployment. With our agile logistics, you can scale your global IT infrastructure efficiently.
Our global IT storage and logistics services cover a wide range of equipment including servers, storage arrays, network devices, desktops, laptops, and peripherals. We have strategically located warehouses and distribution centers worldwide to provide fast and flexible delivery options. Our logistics team handles all aspects of equipment handling, packaging, shipping, and customs clearance to ensure your assets reach their destination safely and on time. We also offer asset tagging, serial number tracking, and real-time inventory visibility to help you manage your global IT assets effectively. With our advanced staging and testing capabilities, we can pre-configure and test your equipment before shipping to reduce deployment time and minimize onsite issues.
Our 24/7 call center support ensures your end-users get prompt and reliable technical assistance anytime, anywhere. Focus iTech’s certified support agents provide Level 1 and Level 2 support to swiftly resolve incidents, requests, and queries. With omnichannel support across phone, email, chat and self-service, we deliver superior user experience and drive productivity for your workforce.
Our call center support services cover a wide range of IT issues including hardware, software, network, security, and application support. We have a team of skilled and certified support agents who are trained to handle various types of user inquiries and provide step-by-step guidance to resolve issues quickly. Our support process includes thorough troubleshooting, root cause analysis, and proactive problem management to prevent recurring incidents. We leverage advanced tools such as remote support, knowledge management, and ticket automation to streamline support delivery and improve resolution times. Our call center support also includes user provisioning, access management, and license administration to ensure smooth onboarding and offboarding of users. With our customizable SLAs and reporting, you can ensure high levels of user satisfaction and productivity across your organization.
Privacy Policy
Focus iTech Ltd. (“Focus iTech”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and safeguard your personal data when you engage with us as a client, supplier, service provider, or business contact.
Information We Collect
We may collect and process the following personal data:
Contact information, such as name, company name, job title, email address, postal address, and telephone number.
Business information, such as services or products requested, purchasing history, and payment information.
We may share your personal data with:
Focus iTech employees and contractors who need the information to perform their duties
Trusted third-party service providers who support our business operations, such as IT services, payment processing, shipping, etc. These providers are bound by confidentiality obligations.
Government authorities, law enforcement or other third parties when required by law or to protect our legal rights
Potential buyers in the event of a merger, acquisition, financing, or sale of company assets
We do not sell, rent or trade your personal information to third parties for their marketing purposes without your consent.
Data Retention
We will retain your personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting or reporting requirements.
Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data, such as the right to access, correct, delete, restrict or object to our use of your data. You may also have the right to lodge a complaint with your local data protection authority.
To make a request related to your personal data, please contact us using the information provided below.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against accidental loss, destruction, alteration, and unauthorized access or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot warrant the security of information transmitted to us electronically.
Third Party Websites
Our website may contain links to third party websites. This privacy policy does not apply to those websites, so we encourage you to read their privacy statements.
Changes to this Privacy Policy
We may update this privacy policy from time to time in response to changing legal, technical or business developments. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this privacy policy or our treatment of your personal data, please contact:
Focus iTech Ltd.
