IT support
Nottingham.

As an award-winning IT support provider, Focus ITech is committed to delivering comprehensive business IT support in Nottingham, tailored to meet the needs of both companies and internal IT teams.

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Trusted by leading businesses across Nottingham for expert IT support.

Whether you’d like to fully outsource Nottingham IT support, or just want some additional help; we’re committed to helping you succeed.

We’re proud to be an award-winning and highly trusted IT support provider, focused on delivering top-quality IT support for Nottingham businesses and internal IT teams.
In 2023, we were honoured as Nottinghamshire Business of the Year at the East Midlands Chamber Business Awards.

We’ve also been independently ranked as the UK’s #1 Managed Service Provider (MSP), known for our reliable systems, advanced tools, and exceptional customer service — all designed to help you get the best results from your technology.

Our experienced and certified IT support team is always ready to deliver modern, cost-effective solutions that improve efficiency, increase productivity, and help your business grow with confidence.

How our IT support in Nottingham works.

Choose from fully managed IT support for complete coverage of your systems, users, and business, or opt for complementary support to enhance the skills and capacity of your in-house IT team.

Managed IT Support.

A managed IT support plan is key to helping your business grow and succeed. At Focus ITech, we become your dedicated IT partner, offering expert support tailored to your unique needs. From managing your systems to supporting your team, we take care of your entire IT setup, so you can stay focused on driving your business forward.

Outsourced IT Support.

Running a full in-house IT support team can be expensive, time-consuming, and hard to manage, especially when dealing with staff absences or turnover. That’s why many businesses choose to outsource part or all of their service desk.

At Focus ITech, we offer flexible outsourced IT support solutions designed around your needs. From 24/7 monitoring and remote assistance to on-site visits and extended support hours, we’re here to keep your business running smoothly, day and night.

Why work with us?

We’re dedicated to helping Nottingham businesses and internal IT teams make the most of their technology, driving digital transformation, boosting efficiency, and supporting long-term success.
Our expert it support Nottingham also extends to businesses in Derby and Leicester, ensuring regional coverage you can rely on.

Tailored support.

We deliver tailored IT support to businesses across Nottingham, designed to fit your specific needs.
Whether you’re an SME looking for fully managed IT services or an internal IT team needing extra hands or specialist expertise, we’ve got you covered. Whatever your requirements, we’ll build a support plan that works for you.

Fully certified & experienced team.

Our team of technicians and consultants are highly trained, fully accredited, and bring years of hands-on experience across IT, communications, and cybersecurity.
With their expert knowledge and practical skills, you can trust us to keep your business running smoothly and securely.

Best-of-breed systems & tools.

One of the ways we deliver outstanding customer service and IT support to Nottingham businesses is through our investment in industry-leading tools.
Our advanced IT Service Management, Remote Monitoring, and Support platforms allow us to provide fast, reliable, and proactive support every step of the way.

No Hidden Fees.

We believe in complete pricing transparency, no hidden costs, no surprises. Our fixed-fee pricing model makes budgeting easy, helping you manage cash flow and plan with confidence. You only pay for what you need, and nothing more.

Your Local IT support
Nottingham – Always Ready to Help.

We’re your trusted local IT experts, proudly supporting businesses across Nottingham. With over 70 experienced professionals on our team, we provide both remote and on-site support tailored to your needs.
Our head office, located at 12 Castleview Business Park, Queens Drive, Nottingham, NG2 1AA, allows our engineers to respond quickly whenever on-site assistance is required, especially when issues can’t be resolved remotely by our Service Desk.

Did you know Focus ITech offers expert Mac support?

With over 25 years of dedicated experience in Mac IT Support, we’re proud to be one of the UK’s most trusted Managed Service Providers (MSPs) for Apple-based environments. Our team of certified Apple technicians understands the unique needs of businesses that rely on macOS devices.

We specialise in managing everything from MacBooks, iMacs, and Mac Studios to essential software like macOS, Final Cut Pro, and iCloud for Business. Whether you’re a creative agency, design studio, or a business with a hybrid IT setup, we ensure your Apple infrastructure remains secure, updated, and high-performing.

Explore our full suite of Mac support services and learn why so many UK businesses trust us to manage their Apple hardware and software with precision and care

See More About MAC Support

managed it support nottingham - Focus ITech offers expert Mac support

How to find our Nottingham Office.

Our office is located at 12 Castleview Business Park, Queens Drive, Nottingham, NG2 1AA. This convenient location allows our team to quickly reach clients across Nottingham and the surrounding areas whenever on-site IT support is needed.

Focus ITech Ltd
12 Castleview Business Park
Queens Drive
Nottingham
NG2 1AA

Email Us: Support@focusitech.com
Support:+44 7424 923461

IT support Nottingham FAQs.

At Focus ITech, we’re more than just a technology provider — we’re a dedicated partner for your business. While we use powerful tools and modern systems, our real strength lies in delivering personal, reliable service tailored to your needs.

Our mission is to help Nottingham businesses run more efficiently, stay secure, and grow with confidence. Whether you’re a small business looking for fully managed IT support or an internal IT team that needs extra capacity or expertise, we’re here to help.

We handle everything from supplying and installing equipment to ongoing support and advice — so you can focus on running your business while we take care of the technology.

At Focus Itech, we understand that your IT and communications are critical to the success of your business. That’s why we’re committed to providing support that is not only secure and reliable but also tailored to help your operations run smoothly and efficiently. Unlike many IT support providers in Nottingham, we don’t rely on call handlers or scripted responses. When you reach out to us, you’ll speak directly with a knowledgeable and friendly member of our in-house service desk team. Each team member is fully certified and trained to resolve your issue quickly, with minimal disruption and no unnecessary technical jargon. We also make continuous investments in advanced tools, systems, and ongoing training so that we can offer expert-level support that truly adds value to your business.

Deciding what type of IT support your business needs depends on your current setup and internal resources. If you already have an in-house IT team, you may simply need additional support to manage workload, cover out-of-hours needs, or access specialist expertise. Alternatively, you might be looking to fully outsource your IT function for end-to-end support.

It’s important to consider when and how you typically require assistance. Do you need help during weekends or outside standard business hours? Is your team fully remote, office-based, or hybrid? Do you require onsite visits, or is remote support sufficient?

Answering these questions will help you identify the right level of support and choose an IT provider who can align with your day-to-day operations. Whether you’re an SME needing full-service support or an internal IT team looking for a trusted partner, Focus Itech offers tailored solutions designed around your specific needs.

Let us help you find the right fit—explore how we’ve supported clients just like you in our success stories.

At Focus Itech, we don’t believe in a one-size-fits-all approach to IT support. From the very beginning, our goal is to understand your business, your challenges, and your unique requirements so we can deliver a solution that truly fits. Whether you need fully managed IT support or a co-managed setup alongside your internal IT team, we offer the flexibility to adapt our services accordingly.

Every element of our support can be tailored to your needs—including customised service level agreements (SLAs), extended support hours, and specialist services. Simply tell us what you need, and we’ll work with you to create a plan that supports your business now and as it grows.

At Focus Itech, our Nottingham office operates from 7:30am to 6:30pm, giving you extended coverage and peace of mind if you start early or finish late. For businesses that operate across multiple time zones or require additional support, we also offer flexible options including extended hours, out-of-hours, and full 24/7 IT support.

As part of our standard IT support package, we include 24/7 monitoring and proactive management to detect and resolve potential issues before they affect your operations. This helps ensure maximum uptime and business continuity. And in the event of an emergency, our dedicated on-call support team is always just a phone call away.

Whether your team works late, weekends, or across borders, you can count on Focus Itech to be there—anytime you need us.

At Focus Itech, our Service Level Agreements (SLAs) are tailored to match your agreed hours of coverage and the priority level of your issue or request. In most cases, we aim to respond and resolve problems within the same working day, ensuring minimal disruption to your operations.

Transparency is important to us. That’s why we publish our monthly service delivery KPIs, including how we’ve performed against our SLAs, so you can trust that we’re delivering on our promises.

Need something more specific? We offer bespoke SLAs to meet your unique requirements—whether that’s 24/7/365 coverage, weekend or public holiday support, or customised response times for different equipment or service types.

For more details or to discuss the right SLA for your business, feel free to visit our website or contact us directly.

At Focus Itech, every managed IT support client receives a detailed monthly performance report along with regular updates from their dedicated Account Manager. These reports offer a clear overview of your IT environment, including the number of support tickets logged and resolved, comparison to previous months, ticket resolution times, most active users, and SLA performance.

We also include details of any proactive updates or maintenance carried out, giving you full visibility and confidence that your systems are being managed efficiently. With this transparent reporting, you can be certain you’re receiving a consistently high level of service and support.

At Focus Itech, we specialise in delivering a wide range of technology solutions—from on-premise setups to fully cloud-based and hybrid environments. Our expertise covers everything from core infrastructure and productivity applications to advanced security, communication tools, and business continuity solutions.

We work closely with leading technology vendors to ensure you receive industry-leading IT and cloud services tailored to your needs. Whether you’re looking to modernise your systems, improve flexibility, or strengthen security, we have the experience and partnerships to deliver trusted, scalable solutions that support your business growth.

Our office is conveniently located at 12 Castleview Business Park, Queens Drive, Nottingham, NG2 1AA, just off Junction 25 of the M1 and close to the A52 dual carriageway. This central location makes us easily accessible from both Nottingham and Derby.

You’re always welcome to visit us in person, and you can expect a warm and professional welcome when you arrive. However, with one of our onsite IT support agreements, our priority is to resolve your issues as quickly and efficiently as possible, whether remotely or at your premises, so your business can continue running smoothly.

High Five.

How we performed in April 2025

Calls Answered Within 15 Seconds

Average Time to Respond

Average Time to Resolution

First Contact Resolution

Customer Satisfaction

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Our Clients.

Aligning technology with business objectives, Focus ITech delivers market-leading services both locally and nationwide. As a strategic ICT partner, we support hundreds of clients across diverse sectors, including B2B, education, and the third sector.

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Who we serve.

As a trusted MSP, we deliver exceptional IT support and act as a strategic partner for small, medium, and large businesses.

From local firms to national organisations, we support diverse sectors across both Windows and Mac environments.

Get A FREE Consultations

Get a FREE consultation.

Contact us to discuss how our IT Support Nottingham services can meet your needs by calling +44 7424 923461 to speak directly with a Focus ITech specialist.

Get A FREE Consulations

Conclusion

At Focus ITech, we provide expert IT Support Nottingham and Managed IT Support Services for businesses of all sizes, from local SMEs to global organisations. Our flexible support covers both Windows and Mac environments, with 24/7 monitoring, tailored SLAs, and a fully certified technical team.

We proudly support well-known names like Nottingham Trams, Nottingham Rugby, and Browne Jacobson. With a focus on transparency, performance, and reliability, we’re here to help your business stay secure, productive, and future-ready.

IT support
Nottingham.

Trusted by leading businesses across Nottingham for expert IT support.

Whether you’d like to fully outsource Nottingham IT support, or just want some additional help; we’re committed to helping you succeed.